Accessibility Audits

Introduction

A premises accessibility regulatory compliance audit focuses on evaluating a physical environment to ensure it meets the necessary standards and regulations for accessibility. This type of audit covers a range of topics to identify barriers that could hinder access for individuals with disabilities.

Key topics typically include:

1. Legal and Standards Compliance

2. Exterior Accessibility

3. Interior Accessibility

4. Vertical Access

5. Common Areas

6. Emergency Access

7. Public and Common Use Areas

8. Work Areas

  • Office Spaces: Ensuring workstations and common areas are accessible.
  • Accessibility in Hiring and Employment: Evaluating policies and practices to ensure they support accessibility in the workplace.

9. Additional Facilities and Services

  • Accessible Communication: Ensuring accessible communication methods, including assistive listening devices and interpreters.
  • Technology and IT Infrastructure: Evaluating the accessibility of onsite technologies, including computer workstations and public terminals.

10. User Feedback and Involvement

11. Documentation and Reporting

  • Accessibility Statement: Providing a clear accessibility statement outlining the premises' accessibility features and compliance levels.
  • Audit Report: Delivering a comprehensive report detailing findings, recommendations, and remediation steps.
  • Remediation Plan: Developing a prioritised plan for fixing identified issues.

12. Maintenance and Monitoring

  • Ongoing Maintenance: Ensuring regular maintenance of accessibility features to keep them in good working condition.
  • Periodic Reviews: Conducting regular reviews to ensure ongoing compliance with accessibility standards.

13. Budgeting and Resource Allocation

14. External Partnerships and Advocacy

  • Community Engagement: Engaging with external organisations, advocacy groups, and the broader community on accessibility issues.
  • Advocacy and Leadership: Positioning the organisation as a leader in accessibility advocacy.

These topics ensure a thorough evaluation of the physical environment, identifying barriers and recommending improvements to make the premises accessible to everyone, including individuals with disabilities.

Regulatory Compliance Audit - Digital and Online

A digital and online accessibility regulatory compliance audit typically covers a broad range of topics to ensure that a website or application meets the required accessibility standards and regulations. These audits are designed to identify barriers that could prevent users with disabilities from accessing online content.

Key topics typically include:

1. Legal and Standards Compliance

  • The Accessibility Regulations UK: The full name accessibility regulations is the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
  • The Equality Act 2010: The accessibility regulations build on your existing obligations to people who have a disability under the Equality Act 2010 (or the Disability Discrimination Act 1995 in Northern Ireland).
  • Web Content Accessibility Guidelines (WCAG) Compliance: Assessing conformance to WCAG 2.1 or 2.2 criteria at levels A, AA, or AAA.
  • Americans with Disabilities Act (ADA) Compliance: Ensuring the website meets the ADA standards for accessibility.
  • Section 508 Compliance: For websites of federal agencies or those receiving federal funding, ensuring compliance with Section 508 of the Rehabilitation Act.
  • Other Regional Standards: Compliance with regional or national standards such as the European EN 301 549 or Canada's AODA.

2. User Interface (UI) and User Experience (UX)

  • Keyboard Accessibility: Ensuring all interactive elements are operable via keyboard alone.
  • Screen Reader Compatibility: Testing compatibility with popular screen readers like JAWS, NVDA, and VoiceOver
  • Focus Management: Ensuring the focus order is logical and intuitive, and focus is visible.
  • Error Identification and Prevention: Checking that errors are clearly identified and users are provided with suggestions to correct them.
  • Navigation and Structure: Assessing the ease of navigation and the logical structure of content.

3. Content Accessibility

  • Text Alternatives: Providing text alternatives for non-text content (e.g., images, audio, and video).
  • Captions and Transcripts: Ensuring multimedia content includes captions and transcripts.
  • Readable Text: Checking for readable and understandable text, including sufficient contrast, text resizing, and readability.

4. Interactive Elements

  • Forms and Input Fields: Ensuring forms are accessible, with proper labels, instructions, and error messages.
  • Interactive Widgets: Testing custom interactive elements like dropdowns, modals, and accordions for accessibility.
  • ARIA (Accessible Rich Internet Applications): Implementing ARIA roles, properties, and states appropriately.

5. Design and Visual Presentation

  • Colour Contrast: Ensuring sufficient contrast between text and background colours.
  • Responsive Design: Ensuring the site is accessible on various devices and screen sizes.
  • Consistency: Checking for consistent navigation and interface elements across the site.

6. Performance and Load Time

  • Load Time: Ensuring the website loads in a reasonable amount of time, as slow loading can be a barrier to accessibility.
  • Page Structure: Using headings, lists, and other structural elements correctly for a well-organised page.

7. Technical Implementation

  • Semantic HTML: Using semantic HTML elements appropriately to convey meaning and structure.
  • JavaScript and Dynamic Content: Ensuring dynamic content updates are accessible.
  • Error Prevention: Implementing methods to help users avoid and correct errors in forms and other interactive elements.

8. Usability Testing with Assistive Technologies

  • Screen Reader Testing: Testing with screen readers to ensure all content is accessible.
  • Magnification: Checking compatibility with screen magnification software.
  • Voice Recognition Software: Ensuring the site can be navigated and operated using voice recognition software.
  • Alternative Input Devices: Testing with various input devices such as switches or eye-tracking systems.

9. User Feedback and Involvement

  • User Testing: Involving users with disabilities in the testing process to gain direct feedback.
  • Feedback Mechanism: Providing a way for users to report accessibility issues.

10. Documentation and Reporting

  • Accessibility Statement: Providing a clear accessibility statement outlining the site's accessibility features and compliance levels.
  • Audit Report: Delivering a comprehensive report detailing findings, recommendations, and remediation steps.
  • Remediation Plan: Developing a prioritised plan for fixing identified issues.

These topics ensure a comprehensive approach to evaluating and improving the accessibility of online content, making it usable for everyone, including people with disabilities.

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