Accessibility Policy

We take accessibility seriously.

This policy is effective from 15th November 2023. Last updated 7th August 2024

Accessibility

Town and Community CIO (Registered Charity Number 1209468) or "Town and Community" or "The Charity" and ‘1in’ recognises the importance of providing a website that is accessible to everyone and easy to use.

The intention of this accessibility notice is to demonstrate our commitment to making our online services accessible and explain the accessibility features of this site.

Standards compliance

Our pages conform to a minimum Level 1 (A) compliance as specified by the Web Content Accessibility guidelines. In the future we aim for the majority of Level 2 (AA) and 3 (AAA) requirements to also be met. 

Increasing the text size

We have used style sheets throughout, and users can increase or decrease the size of the text by using the browser 'Text Size' options in the 'View' menu.

Measures to support accessibility:

Town and Community and "1 in" takes the following measures to ensure accessibility of "1 in" website:

Conformance status:

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 1 in website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback:

We welcome your feedback on the accessibility of "1 in" website. Please let us know if you encounter accessibility barriers on "1 in" website:

We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

"1 in’s" website is designed to be compatible with the following assistive technologies:

"1 in’s" website is not compatible with:

Technical specifications:

Accessibility of "1 in" website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

PDFs

In many cases we have provided an HTML version of PDFs on this website, however if you would like to use a screen reader to read PDF documents you can find out more at the Adobe Products website.

Assessment approach:

"1 in" assessed the accessibility of 1 in website by the following approaches:

Evaluation report:

An evaluation report for "1 in’s" website will be made available every time a new evaluation report is generated.

Evaluation statement

An evaluation statement for "1 in’s" website will be made available every time a new evaluation statement is generated.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

If you have any questions about our Accessibility Policy, please contact us.  

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